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Cyber threats and incidents have increased massively in the recent years thus it is very crucial in protecting and maintaining the critical infrastructures in organizations. The lack of awareness and active responses could be an issue to be highlighted for the Computer Emergency Response Teams (CERTs), which are responsible for incident handling process and mitigating the exposed risks faced by organizations and nations. Concerned about this, an effort had been made to strengthen awareness level among CERTs to improve the quality of services provided to secure and provide effective cyber security environment for the government and private sectors. This method also helps CERTs to exchange point of contacts, improve effectiveness of collaboration and built trust. In this paper, we proposed an awareness test to the OIC-CERT members which aimed to measure the level of awareness towards responding to incidents assigned to them correctly and in a timely manner. Three stages have been applied to ensure proper incident escalation are made to the team before the outcome being recorded from the respondents, respectively. The findings of this paper will provide an overview of the awareness level, check correctness and reliability of point of contacts, to build challenging environment to response tests on time and correctly and important lessons for the organizations to stay active and precise on the incident handling. On the other hand, the method needs to be improved to encourage the involvement of more respondents that will hopefully provide healthy cooperation among CERT members and getting a better, positive result.
Tural Mammadov
CERT Gov Azerbaijan,
Baku, Azerbaijan
Noraini Abdul Rahman
CyberSecurity Malaysia, Kuala Lumpur, Malaysia
Mohamad Farhan Mohd Rahimi
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